Max Havelaar Coffee Co – Terms & Conditions
Last updated: 20 January 2026
1. Introduction
Welcome to Max Havelaar Coffee Co (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website (http://maxhavelaar.coffee/) and any related services, content, quizzes, communications, or products.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Eligibility
By using this website, you confirm that you:
are at least 18 years old; or
have the consent of a parent or legal guardian.
3. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not:
violate any applicable laws or regulations;
infringe the rights of others;
interfere with the operation or security of the website; or
attempt unauthorised access to systems or data.
We reserve the right to suspend or terminate access if misuse is detected.
4. Content & Intellectual Property
All content on this website—including text, images, branding, logos, quizzes, and educational materials—is the property of Max Havelaar Coffee Co or its licensors.
You may view and share content for personal, non-commercial use. You may not copy, reproduce, distribute, or modify content for commercial purposes without our written permission.
5. Coffee Information & Educational Content
Any coffee-related information, tasting notes, brewing guides, or educational materials on this website are provided for informational purposes only.
Taste perception is subjective. We do not guarantee that your experience will match descriptions or recommendations exactly.
6. Quizzes & Personalised Results
Our quizzes and personalised recommendations:
are designed for educational and discovery purposes; and
do not constitute professional, medical, or dietary advice.
Quiz results are based on your responses and may change over time as our models and offerings evolve.
7. Orders, Products & Availability
Where products are offered for sale:
product descriptions and prices may change without notice;
product availability is not guaranteed; and
we reserve the right to limit or refuse orders at our discretion.
Shipping, returns, and refunds may be outlined at checkout and/or in separate policies.
8. Payment Authorisation and Capture (Debit/Credit Cards via PayPal)
When you place an order using Debit/Credit Card (processed via PayPal), we may authorise your payment method at checkout. An authorisation reserves the order amount but does not charge your card immediately.
We will capture (charge) the authorised amount only after we have secured your coffee from our partner roaster(s) and your order is ready to be dispatched. This is typically within a short period after ordering.
If we are unable to secure the product(s) or fulfil your order, we will not capture the funds and the authorisation will be released by your bank/payment provider (timing varies by provider).
8.1 Order confirmation and fulfilment timing
Your checkout submission is treated as an order request. Your order is confirmed when we have secured the coffee and the payment is captured, after which we will prepare and dispatch your parcel.
8.2 Authorisation expiry / re-authorisation
Payment authorisations are time-limited. If an authorisation expires before we capture it, we may ask you to re-authorise payment or place the order again. We are not responsible for authorisation releases, holds, or timing set by your bank/payment provider.
8.3 Pricing and amount captured
We will capture the total shown at checkout, including shipping (and any discounts applied). We will not increase the captured amount without your agreement.
8.4 Cancellations (before capture)
You may request cancellation before payment is captured. If approved, we will cancel processing and no charge will be captured (any authorisation hold will be released by your bank/payment provider).
8.5 Out-of-stock and substitutions
If a product becomes unavailable before capture, we will contact you with options (replacement, wait, or cancellation). We will only substitute with your explicit consent.
8.6 International shipping, duties, and taxes
International orders may be subject to import duties, taxes, and customs fees in your destination country. These charges are the customer’s responsibility unless stated otherwise.
8.7 Returns and refunds (after capture)
If payment has been captured and a refund is approved, refunds are processed back to the original payment method. Banks/payment providers may take additional time to reflect the refund.
9. Third-Party Links & Services
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Accessing third-party services is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Max Havelaar Coffee Co shall not be liable for:
any indirect, incidental, or consequential damages;
loss of data, revenue, profits, or enjoyment; or
reliance on website content or quiz results.
Use of the website is at your own risk.
11. Indemnification
You agree to indemnify and hold harmless Max Havelaar Coffee Co from any claims, damages, or expenses arising from:
your use of the website;
your violation of these Terms; or
your infringement of any third-party rights.
12. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect and process personal data.
13. Changes to These Terms
We may update these Terms from time to time. Changes will be effective once posted on this page with an updated “Last updated” date.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
15. Contact Information
If you have questions about these Terms, please contact us:
Max Havelaar Coffee Co
Website: http://maxhavelaar.coffee/
Email: admin@maxhavelaar.coffee